Privacy Policy

The information we collect

When you use, NxEdge Secondary Market Group receives and collects certain information to help us better serve you. The information that we receive and collect depends on what you do when you visit

Automatically Collected Information. Some information is automatically received and sometimes collected from you when you visit We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. Also, when we send emails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. All of the information we automatically capture provides us with the ability to enhance our customers’ search and shopping experience and to determine aggregate information about our user base and usage patterns.

Information Collected via Cookies. We use cookies to enhance the browsing and shopping experience on “Cookies” are small files or records that we place on your computer’s hard drive to collect information about your activities on The cookies transmit this information back to the computers at or our third-party distributors of banners and newsletters; these computers are, generally speaking, the only computers which are authorized to read such information. The information captured makes it possible for us (i) to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content; (ii) to remember information you gave to us so you don’t have to reenter it each time you visit; (iii) to monitor the effectiveness of certain marketing email campaigns; and (iv) to monitor total number of visitors and pages viewed.

Most people do not know that cookies are being placed on their computers when they visit the site or most web sites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If you refuse cookies, you will not be able to open a Shopping Cart and therefore will not be able to complete an order with us online. Also, by not using cookies, your overall Internet browsing experience will be affected.

Information Collected Using Pixel Tags or Clear GIFs. To help us understand the effectiveness of certain email marketing efforts, may use “message format” and “message open” sensing technologies. Both technologies require the use of pixel tags or clear GIFs (also called web beacons). The “message format” sensing technology allows us to recognize whether you have enabled your email program to receive HTML emails; if so, this information is then associated with your email address so that subsequent messages can be sent to you in HTML format. The “message open” sensing technology allows us to recognize whether you have opened our email message. We can only detect this if you have enabled your email program to receive HTML emails.

Information You Actively Submit to For most of the browsing services we provide, we neither require nor collect “Personal Customer Information” — your name, email address, billing address, shipping address, phone number and credit card information. You can browse and take as much time as you want to search our inventory without having to submit such Personal Customer Information.

In the following instances, however, we do need you to actively submit Personal Customer Information: when you want to (i) create an account; (ii) complete an order; (iii) manage your online Wish list; or (iv) request our Featured Inventory Newsletter or Inventory Match Alerts.

Creating a Account. You can create a password-protected account to complete an order or to save items in your Wish List. To create an account, we require that you provide us with the following Personal Customer Information: your email address (which may not be associated with another active account), your first and last names, mailing address, phone and fax information, and company name. You will also have to create a user ID, password, select a security question and input a security answer.

Completing an Order. If you have a account, we will require you to access that account to place an online order. We will then use the Personal Customer Information stored in that account to complete the order, or require you to input additional Personal Customer Information such as payment information and shipping preferences.

Featured Inventory Newsletter and Inventory Match Alerts. You may select to receive free inventory updates via our monthly Featured Inventory e-Newsletter and account-specific Inventory Match Alert emails. To do so, you will need to supply your email address and set your communication preferences in the My Account section of Please note that email communication registry is different from the Account and password which you set up to make purchases. You can sign up for our e-notices whether you have a account or not. Furthermore, the contact information collected is only used to forward the Newsletters and Alerts you select.

How we use and share Personal Customer Information

Occasionally, NxEdge Secondary Market Group uses Personal Customer Information to market products and services. If you have a account, you can opt-out from us using your information for this purpose at any time by logging onto your Account and following the instructions under Communication Preferences. If you visit without creating an account, you can opt-out of email communications by selecting the link at the bottom of any email communication from NxEdge Secondary Market Group that you receive and following the instructions. shares Personal Customer Information that we collect as follows:

Subcontractors. We send Personal Customer Information to third-party subcontractors and agents that work on our behalf to provide certain services. These third parties do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by NxEdge Secondary Market Group.

Service Providers and Partners. We send Personal Customer Information to international partners and third-party providers of goods and services that you may purchase on our site. Like subcontractors, these third parties do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by NxEdge Secondary Market Group.

Credit card companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

Law Enforcement Investigations. NxEdge Secondary Market Group may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of, our users, or others.

Communications from NxEdge Secondary Market Group

As a member, you may receive the following communications from NxEdge Secondary Market Group:

Communications related to transaction, account and website maintenance activities. By creating a account or making an online purchase, you may receive communications from us relating to: order confirmations; order updates; order problems; important website information and material changes to site policies and account management procedures.

Communications from As a member, we use and share your contact information to communicate inventory announcements, events, new products and services from NxEdge Secondary Market Group. As a member, we communicate via email, postal mail and outbound telephone calls depending upon your settings in your Communications Preferences. Any member can opt-out from the receipt of any such communications or opt-out of certain communication methods by emailing If you make a purchase over phone or email without a account, you may opt-out from the receipt of such communications by selecting the link at the bottom of any promotional email communication and following the instructions.

Newsletter and Email Alert Communications. You may sign up for our free monthly inventory e-Newsletters and personalized Inventory Match Alerts. To do so, you will need to supply your email address to Please note that this communications registry is different from the Account and password which you set up to make purchases. Furthermore, the contact information collected in the email registry is only used to forward the Newsletters and Alerts you select. To unsubscribe from any e-Newsletter or Alert, you can either (i) select the link at the bottom of any email and follow the instructions or (ii) change your communication preference settings: from the My Account screen, select the Wish List link and adjust your notification frequency.

Linking to Thirdy-party web sites

When you click on links from our site that take you to third-party web sites, you will be subject to the third parties’ privacy policies. While we support the protection of privacy on the Internet, cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.

Changes to Privacy Policy

This Privacy Policy was last updated in January 2008. NxEdge Secondary Market Group reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Privacy Policy unless we clearly express otherwise.

Questions or comments

If you have any questions regarding our Privacy Policy, please email us at

Security Policy

1. Protecting Your Information

The Personal Customer Information you provide to create and access a account and to make purchases from us is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.

2. Unique E-mail, Password & Security Answer for Account

When you create a account, we secure your Personal Customer Information in the following manner:

  • We cross check an email address with the submitted password to validate access to any customer account.
  • We do not allow any email address to access more than one account. When a new account is created, we require you to submit an email address that is not associated with an existing account.
  • We encourage you to use a password and a security answer that is not easily determinable (e.g., don’t use your name or street name). Keep your password and security answer secure; do not share it with anyone. The password and security answer are the “keys” to your account; anyone who gets these “keys” can, along with your email address, gain access to your account.
  • If you forget your password, to gain access to your account you will need to know your security answer and have access to your email account. On the Account Sign-In page, click on the “Forgot your password?” link and then type in the email address of the account you would like to access. A message will be sent to your email address with instructions on how to access your account and change your password.
  • If you want to change your password, security answer or other account information, simply log into your account and follow the instructions on the page headed “Change Password.”

3. Remember to Sign Out

To further prevent unauthorized access to your account, remember that, after you sign in, you should sign out once you have (i) completed your transaction, (i) completed managing your account, or (iii) decided to step away from your computer. Anyone who accesses your computer after you have signed in but before you have either signed out or your session has timed-out can access your account.

4. Safe Shopping Guarantee

Under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. Exceptions do apply, and you will have to comply with the rules of your credit card issuer, so please contact your card issuer for further details.

Please be advised, as we state in greater detail in our Terms of Use, we do not guarantee the continuous, uninterrupted or secure access to the site because the operation of the website may be interfered with by numerous factors outside of our control.

5. Alternative Customer Purchasing Options

If you do not feel comfortable placing an order over the Internet, you still can shop with us. We welcome you to call Customer Service at 1-208-362-7200, 8am-5pm (MST) / Monday – Friday, to complete your purchase by phone.