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Email Help

 
   
 
About our Order Status emails
If you use an email filter
If your company or network uses email filters
If your email provider uses email filters
Back to Quick Help
 
 
 

To ensure that you receive email from NxSemi.com about your order status, as well as other important inventory updates, please read the following:

 
 

About our Order Status emails

 
 

Whenever you place an online order at NxSemi.com, we send out email notifications to update you on the status of your order.

 
 

These communications include:

 
 
Confirmation that we received your order
Notice of any other issues we encounter in fulfilling your order
Shipment tracking information
 
 

If you place an order at NxSemi.com and do not receive an order confirmation email within 24 hours, there is a good chance this email is being blocked by email filtering software.

 
 

This software can be hosted in any of the following places:

 
 
Your computer's email system
The email system at your place of work
By an email provider (see list below)
By an Internet service provider
 
 

If you use an email filter

 
 

If the email system on your computer uses a filter or spam blocker, please add parts@nxsemi.com, orders@nxsemi.com, and service@nxsemi.com to your address book, safe sender list, or "white list" to ensure that you receive emails about your order status.

 
 

If your company or network uses email filters

 

Please contact your email system administrator or Internet service provider to see if a filter or spam blocker is in use.

 

If your email provider uses email filters

 

Some Internet service providers or web-based email providers (see list below) have email filters or restrictions that may prevent our emails from reaching you. If you think email from NxSemi.com is being blocked, we suggest you add parts@nxsemi.com, orders@nxsemi.com, and service@nxsemi.com to the address book or contact list offered by your email provider.

 

Email Providers/Programs
AOL 8
AOL 9
AOL Netmail
Earthlink 5.0
Earthlink Webmail
Earthlink Total Access
Hotmail
MSN 8
Netscape 6
Netscape 7
Outlook 11
Outlook 2000
Outlook Express
Yahoo! Mail

 
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